1. Are the online store prices the same as those in my usual Simple Caracters store?

2. Can i order by telephone?

3. Is it possible to receive periodic information via email about Simple Caracters latest arrivals and offers?

4. How can I be sure that I've made my purchase correctly?

5. How can I contact the customer service department?

6. Can I order Tax-free?

7. Is it safe to use my credit card on the website?